Sales Support Administrator
Netstar Communications, Inc., located in Bellevue, WA, serves business customers throughout the United States, helping them procure voice, data, collocation and cloud services. We leverage our extensive knowledge about carriers and their internal processes as well as services and technology to design and implement strategies that reduce costs and optimize service. Read testimonials at www.netstarinc.com.
WHAT THE JOB INVOLVES
The main objective of this position is to help the sales team generate revenue and support the Sales Manager.
EXACTLY WHAT YOU ARE GOING TO DO
Acquire and organize carrier contracts, customer invoices and product information as needed by account managers and sales personnel
Research customer accounts using carrier personnel and portals
Analyze telecom bills and prepare sales proposals
Request pricing quotes from carriers for internal personnel and referral agents
Obtain necessary paperwork from the carrier to authorize approved proposal work
Receive, organize, record, scan and file documents
Enter data into spreadsheets and databases
Prepare post-sales documents for customers
Maintain customer database by inputting customer profile and updates; preparing and distributing various reports
Utilize project management software to track work and time
Conduct research on the internet
Create and print documents
Create highly accurate, high profile reports, diagrams, presentations, proposals and correspondence for other team members
Assist others on an as needed basis
WHAT IT TAKES TO SUCCEED !
2 years of college-level coursework in business or a field related preferred
Minimum 2 years experience in sales support position
1 year experience utilizing a multi-line phone and voice mail system
Intermediate level user of Word, Excel, Outlook and Power Point
Experience with CRM software, Adobe, Publisher, Visio preferred
Proper English usage, spelling, grammar, and punctuation and experience composing and formatting business correspondence
Sound understanding of basic mathematical operations and processes
Strong capacity to adapt and learn quickly in new situations
Experience working in the telecom industry preferred
Able to communicate clearly and effectively with others, verbally and in writing, even under strict time constraints
Team player disposition and ability to build consensus when necessary
Self-starter, multi-tasker, self-motivated
Ability to use time management tools to organize own work: set benchmarks, schedule tasks, track progress, follow up on assignments, status coworkers and customers, complete tasks on time, accurately and thoroughly.
Reliable, responsible and accountable
Possess a positive demeanor
Ability to take initiative and use independent judgment within established policy and procedures
Ability to quickly adapt to changing needs and to work under pressure at times
To apply, please complete our Application for Employment and forward the application, your resume, and a cover letter indicating why you are interested in Netstar and the position to firstname.lastname@example.org. Thank you!
Only those authorized to work in the U.S.A. need apply.