Netstar Expertly Manages Telecom Growth While Speedy Glass Expands Services and Locations
Speedy Glass in 2007
Speedy Glass, headquartered in British Columbia, originally offered auto glass repair and windshield replacement but has grown to include residential and commercial glass repair and replacement as well. One of their overall concerns was cost management with existing telecom carriers. Another concern was maintaining personnel dedicated to telecom needs while expanding their service offerings and adding locations.
The relationship with Speedy Glass started when Netstar completed a Cost Reduction audit for just 42 of their locations in 2007. Since that time, Netstar has become a telecom expert for Speedy Glass by facilitating their growth and managing all their telecom needs and cellular infrastructure.
Netstar’s Solutions for Speedy Glass include
- Keeping track of their wireline and cellular inventory (both equipment & services)
- Troubleshooting all telecom issues or outages
- Managing all cellular needs
- Validating bills against the contract rates
- Processing invoices
- Procuring and implementing new services
- Purchasing new phone equipment
Speedy Glass Benefits
As a result of the Cost Reduction audit, Speedy Glass saved 20% in the first year alone. Since then, Netstar has helped Speedy keep their costs low and save even more by pro-actively seeking the best alternatives for all of their telecom needs.
Now Speedy Glass relies on Netstar’s Telecom Management for all 50 of their locations. Netstar serves as Speedy’s telecom department, giving them visibility to their inventory, continually optimizing and saving them money, quickly resolving any billing and services issues as they arise, and ultimately providing them with the confidence that their telecom is under control.